Don and Netta Robertson first entered into the equip.m.ent rental business 14 years
ago, they did so with the objective of catering to small and mid-sized contractors
as well as homeowners with a commitment to service, selection and quality.
a project manager in the commercial construction industry at the time, Don Robertson
experienced poor service and a level of corporate arrogance that often exists
in the vacuum of a monopoly when dealing with rental companies in the area. He
was going to do business differently and so Robertson Rent-All was born.
business was originally located on Innes Road at Jeanne d'Arc Blvd. and the moved
to a larger location across from Builders Warehouse in 1995. Over time small contractors
and area homeowners grew to appreciate Robertson's commitment to service to the
point where visiting the store was like going to see an old neighbour or a long
the years, Robertson
Rent-All has remained unabashedly committed to their customers who, in turn,
remain loyal to them.
see some customers one year when they're doing a renovation and then not see them
for three or four years until they start another project," says Netta Robertson.
"I can't imagine doing business any place else. Orléans has been very
good to us."
is with that attitude and a die hard commitment to its customers that Robertson
Rent-All has been able to hold its own and even thrive against the competition.
biggest difference is service. Robertson Rent-All is unique in that they rent
equip.m.ent by the hour. You can also reserve your equip.m.ent in advance and have
it delivered to your home or site.
if you ever have a problem with a piece of equip.m.ent during a job, they will come
out and replace it for you if they can't figure out what the problem is over the
had the odd customer check out the competition, but they normally come back and
tell us that our customer service is number one and we keep striving to do even
more," says Robertson. "You can't stay complacent. You have to keep
trying to do things better."
the effort to constantly keep improving the way they do business, the Robertsons
moved to their new location at 4380 Innes Road beside the McDonalds in February
store offers a complete line of hand and power tools including floor sanders,
nailers, generators, compressors, ladders, lighting, welding equip.m.ent, scaffolding,
landscaping equip.m.ent, moving supplies, small tractors and even party rentals.
You name it and Robertson Rent-All likely has it. They even rent out six person
hot tubs which can be delivered and set up right in your backyard. Robertson Rent-All
also sells and rents exercise equip.m.ent.
thought it would be a good idea to give people a chance to rent equip.m.ent before
they went out and bought it. Exercise equip.m.ent can represent a substantial investment
so having the opportunity to try it out first makes a lot of sense, says
Fitness Equip.m.ent carries a large variety of treadmills, gym systems, exercise
bikes, step machines and ellipitcals made by companies like Weider, Pro Form and
Reebok. They also carry a complete line of boxing and martial arts equip.m.ent.
find out how Robertson Rent-All can help make life easier, why not drop by their
new showroom at 4380 Innes Road or give them a call at 613-834-1077. It could
make the world of difference.
to Business Directory